Terms of trade
1. The provider
Services on millinord.com are provided by Universal Spirit Savvy Journey ApS, CVR 44946807, Allégade 10a, 3000 Helsingør, Denmark. You can reach us at contact@millinord.com or +45 31 32 00 33.
2. Services & prices
We offer spiritual coaching, business consulting, zone therapy, and educational programmes. Current prices are listed on each service page. Prices for private clients include Danish VAT unless stated otherwise. Prices for business engagements (consulting) are stated excluding VAT.
3. Booking & payment
Sessions and courses are confirmed in writing by email. Payment is made by bank transfer (Reg. 7780 · Konto 0007137896), by MobilePay (28170), or by invoice for business clients (8 days net, unless otherwise agreed).
For the Universal Education programme, a deposit of 1.400 EUR secures your place. The balance is paid in full (with the 700 EUR discount) or in 25 interest-free monthly instalments of 320 EUR.
4. Right of withdrawal
As a private consumer in the EU you generally have a 14-day right of withdrawal from a contract entered into online (Forbrugeraftaleloven). If you wish to use this right, you must notify us in writing within 14 days of booking.
Exception: if a service is performed during the 14-day period at your express request, the right of withdrawal lapses for the part already delivered. By booking a session that takes place within the 14-day window, you accept this.
5. Cancellation & rescheduling
- Coaching sessions can be rescheduled free of charge up to 48 hours before the appointment. Within 48 hours, 50% of the session fee is charged. Within 24 hours, 100% is charged.
- Consulting engagements follow the terms set out in the individual engagement letter.
- Universal Education: the deposit is non-refundable once the cohort is confirmed. Tuition paid in advance is refundable on a pro-rata basis up to the start of the programme.
- Feminine Leadership online programme: refundable in full up to 7 days before start. Non-refundable thereafter.
6. Nature of the services
Our services are complementary in nature. They do not replace medical, psychological or psychiatric treatment. If you are under medical care, please continue to follow your physician's advice. Cellina Millinord is RAB-approved through Dansk Behandlerforbund for zone therapy.
7. Confidentiality
Everything shared in a session, course or consulting engagement is confidential. We do not share information about clients with third parties without explicit, written consent — except where required by Danish law.
8. Liability
We deliver our services with professional care. We cannot guarantee specific outcomes, given the nature of the work. Our liability is in any case limited to the fee paid for the specific service.
9. Complaints
If something has not been as you hoped, write to us at contact@millinord.com. We will reply within 1–4 business days and look for a solution together.
If we cannot reach agreement, you may bring the matter to the Danish Centre for Complaints Resolution (Center for Klageløsning) at naevneneshus.dk. EU consumers may also use the European Commission's ODR platform: ec.europa.eu/odr.
10. Governing law
These terms are governed by Danish law. Disputes that cannot be resolved by agreement shall be brought before the competent Danish courts.